Support

Welcome to CheckVideo Support. This is your one-stop for resources to help ensure your CheckVideo solutions are easily and effectively deployed. If you would like to speak with a CheckVideo Support representative, feel free to contact us by phone or, for fastest service, submit your support request using the form at right.

We look forward to assisting you.

Telephone Support:

+1 (888) 992-8433   Hours: Monday – Friday,  9am – 7pm Eastern Time (USA)

Release Notes:

Release Notes 2.3.42 CheckVideo Customers

Release Notes 2.3.43 CheckVideo Customers

Tools:

NEW! Camera Validation Tool for IP Gateway

IP Camera Scanner Tool 

Solution quicklinks:

NEW! Camera Validation Tool for IP Gateway User Guide

CheckVideo Camera Placement Guide

CheckVideo App: Push Notification to your Mobile Phone

CheckVideo App Push Notification FAQs

CV4IP-16-8TB Gateway Digital I/O Instructions

Adding and Configuring the CV4IP16-8TB

CV4IP Network Connection Guide

CheckVideo CVNVR-8TB Quick Reference

CheckVideo NVR-12TB Quick Reference

CheckVideo Viewing Station Installation Quick Reference

CVEHD-DVR ExpressHD Recorder Quick Reference

CVEHD-DVR ExpressHD Recorder Digital I/O Instructions

Quickstart DVR CV400 Installation Guide

CV120 EZ SmartCam Installation Guide

CV135/136 Outdoor Bullet Installation Quick Reference

CV137 4-Megapixel Outdoor Bullet Quick Reference

CV138 4-Megapixel Outdoor Bullet Quick Reference

CV154 4-Megapixel Micro Dome Installation Quick Reference

CV167 HD Outdoor Dome Quick Reference

CV168 4-Megapixel Outdoor Dome Quick Reference

CV43G Mobile Analog Gateway Quick Reference

CVNVR-16 Network IP Video Recorder Quick Reference

CVNVR-SVR HD Video Storage Server Quick Reference

CV4IP-4HD HD Analytics Gateway Quick Reference

CV4IP16-6T 16-Channel IP Gateway Quick Reference

CV1600-K 16-Channel Analog DVR Kit

 

Wi-Fi Setup Tools:

EZ SmartCam/CV120 Wi-Fi Setup Tool for MAC

EZ SmartCam/CV120 Wi-Fi Setup Tool for WINDOWS